Terms of Service

TERMS OF SERVICE

Last Updated: April 22, 2026

These Terms of Service ("Terms") govern your use of the website at www.flexdealer.com and the services provided by FlexDealer Solutions Ltd., an Alberta corporation ("FlexDealer," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.

1. Services

FlexDealer provides digital marketing services to automotive dealerships and related businesses across Canada and the United States, including website development, SEO, digital advertising, data syndication, and account management. Specific deliverables, timelines, and fees are governed by a separate Client Services Agreement executed between the parties.

2. Payment & Term

Fees are outlined in your Client Services Agreement. Services generally renew monthly unless either party provides written cancellation notice at least 30 days in advance. Setup fees, if applicable are due in advance. FlexDealer reserves the right to suspend services with 7 days notice for non-payment.

3. Intellectual Property

FlexDealer retains ownership of all tools, templates, website designs, software, and other work product developed in connection with the Services, except for materials originally supplied by the Client. Upon termination, all FlexDealer property remains the property of FlexDealer.

4. SMS / Text Messaging

4.1 Program Description FlexDealer uses SMS to send clients account updates, service notifications, and follow-up communications related to the services we manage on their behalf.

4.2 Opt-In & Consent By providing your mobile number in your Client Services Agreement or directly to a FlexDealer representative, you consent to receive text messages from FlexDealer Solutions Ltd. Consent may also be given by texting START to one of our numbers. Consent is not a condition of receiving our services.

4.3 Message Frequency Message frequency varies based on account activity. You may receive up to 10 messages per month from your account manager.

4.4 Rates Message and data rates may apply depending on your mobile carrier plan.

4.5 Opt-Out Reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages. Reply START to resubscribe. Reply HELP for assistance.

4.6 Help & Support Email: team@flexdealer.com | Phone: 1-877-525-4709 | Web: www.flexdealer.com/contact

4.7 Carrier Disclaimer Carriers are not liable for delayed or undelivered messages.

4.8 Privacy of Mobile Data Your mobile number and SMS consent data will not be sold, rented, leased, or shared with any third party or affiliate for marketing purposes under any circumstances. See our full Privacy Policy at www.flexdealer.com/privacy.

5. Privacy

FlexDealer uses client information solely to deliver services and communicate with clients. We will not sell or share your personal information with third parties. See our Privacy Policy at www.flexdealer.com/privacy.

6. Limitation of Liability

Services are provided "as is." FlexDealer's liability for any claim shall not exceed the monthly fee paid in the month the issue occurred. FlexDealer is not liable for indirect, incidental, or consequential damages.

7. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada. Any disputes shall be resolved in Alberta, Canada. US-based clients retain any rights available to them under applicable US federal or state consumer protection law.

8. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated via email or posted on this page with an updated date.

FlexDealer Solutions Ltd. | www.flexdealer.com | team@flexdealer.com | 1-877-525-4709